Dear Friends:
I just wanted to take a moment to let you know how grateful I am to all of you for providing such personal care and attention to the needs of my mother earlier this year. Although I used your services for less than a month, I was very impressed with the quality of people who were available to make my mother's last weeks as comfortable as possible. I was also impressed with the way that schedule changes were handled when I asked for changes at the last minute. You never let me down. I will not hesitate to recommend your services at any time I am asked for references. Again, thank you for making a very difficult period in my life much easier, and I consider all of you my friends.
Sincerely yours,
Carroll K.